Right To Refuse Service

We reserve the right to deny &/or terminate service because of safety concerns, inappropriate or uncomfortable situations, Weapons on premises, severe clutter & disconnected utilities.

Our employees have the choice to leave if the home is in extremely unsanitary condition or they feel unsafe/threatened.
If you book a cleaning online that is unreasonable, the cleaners may refuse service on the spot & you will be charged the cancellation fee.

We ask that you be considerate with your cleaners, they are great people & want to do a good job for you, but sometimes get stressed by how they are being treated or being told what to do, causing them to be uncomfortable in your home & distracting them from doing the best job for you, if you have an issue with anyone on the team please call our office immediately & we will handle it.